How can we help?

FAQ

Ordering & Lead Times

Do you keep products in stock?

Some products are kept in stock, while others are built in small batches or made to order. Lead times vary by product and are listed on product pages whenever possible.

How long will my order take to ship?

In-stock items typically ship faster, while built-to-order or fabricated parts may require additional production time. For current lead times on a specific product, contact us before ordering.

Can I cancel an order?

Orders may be canceled if production, packaging, or shipping has not started. Built-to-order or custom products may not be cancelable once production has begun.

Products & Fitment

Will this part fit my vehicle?

Fitment information is listed on each product page. Because many vehicles are modified or custom-built, we recommend contacting us before ordering if you are unsure.

Do your Jeepster parts fit all Jeepster Commandos?

Many CNA Jeepster products are designed around modified off-road builds, not factory restorations. Review each product description carefully and contact us with your build details if you have questions.

Are your products bolt-on?

Some products may bolt on, while others require welding, fabrication, fitting, or professional installation. Product pages will note installation requirements whenever possible.

Do you offer custom versions of your products?

Some products may be available with custom options or small changes depending on the part and current workload. Contact us before ordering to discuss your build.

Materials & Finish

Do parts come painted or powder coated?

Most CNA Fabrication parts ship as raw steel unless otherwise stated. Raw steel parts should be cleaned, prepped, and finished before final installation.

Is surface rust or discoloration normal on raw steel parts?

Yes. Raw steel may show minor surface rust, mill scale, scratches, handling marks, or discoloration from manufacturing and shipping. These are normal unless they affect fit or function.

Shipping

Do you ship large parts?

Yes. Large or heavy products may require oversized packaging, special handling, or freight shipping.

Can I pick up locally?

Local pickup may be available in the Reno, Nevada area by appointment only. Contact us before ordering or reply to your order confirmation email.

What should I do if my order arrives damaged?

Take photos of the packaging and product before discarding anything, then contact us with your order number and photos.

Get in touch

Have questions about your order, or a general enquiry?